The broken globe

The short story begins in London, but the setting soon shifts to a remote Canadian farm. The farm is located near a rural village, Three Bear Hills, sixty or seventy miles from Edmonton, Alberta. The major characters include Nick Solchuk, a respected geophysicist; Mr. Marshall, the village storekeeper, is introduced briefly in the story.

The broken globe

I am very disappointed with customer service hotline number! Jean Reply This is to call your attention and formally file a complaint regarding my experience with your customer service personnel at Powerplant Mall, Makati.

I am an expat and on August 11,I decided to have a Globe postpaid account. I have been working in Manila for 5 years, and all those years, I had a Globe prepaid account. I received the phone in good faith, as would a regular customer. I took care of the phone. Just to share a bit of myself here, I am a very meticulous and careful person.

On August 14, barely 3 days after using the phone, I noticed a discoloration on the left side of the screen. I was busy working but intended to raise the concern the following day to Globe office. The following day August 15the screen discoloration spread to the rest of the screen.

I went to Globe Powerplant at 11am and discussed the matter with your front desk customer service Ms. I was told that my phone will be inspected by the technician, and they will come back to me after days regarding the diagnosis.

I was not issued a service phone as replacement to the phone that was retrieved from me. I have been told as well that there must have been some weight or pressure exerted on the phone which resulted to the discoloration.

I explained to your Globe representative that there was no weight nor pressure. I was careful as always on the device. I was told as well that there is an option, and that is to have it repaired by Samsung. This will cost me Php6, Despite several explanations, your Globe representative insisted that the decision is from Samsung and they Globe will abide to the decision of Samsung.

I do not know if your frontliners know the concept of customer service. I am your customer, not Samsung. Samsung is your provider. Your customer service representative made me feel that my statement has no weight.

The broken globe

Samsung is also the one who diagnosed the problem. If you continue to conduct business in this manner, you will have unsatisfied and unhappy customers. I previously believed in Globe.

I had thought that this is a company with integrity and concern on their customers. After 5 days of postpaid account with Globe, I finally decided to cut my subscription. Your customer service personnel is terrible. You put more concern on the business of your supplier that your customer.

You do not even put a grain of salt on the statement by your customer. And I hope that your customer service team is trained how to do active listening and not just a parrot your policies. Do you have a manager at Powerplant Branch? There was no intervention done despite my request to talk to the manager.

This really concerns me as well as the fact that I cannot contact a representative. The account number in the email is: Can a representative please contact me concerning this matter?

Shiela Reply I just want to talk to someone from cx care but it actually routed to an automated sys. I just wanna know what happened with my broadband wifi internet. It reduces speed during night time. I dialedi just want to talk to someone not pressing those suggestions.“The Broken Globe” is essentially a story of contrasts and conflicts.

The intellectual world in which Nick moves contrasts with the natural world of his father’s Canadian prairie. The Broken Globe is a short story that focuses on the fractured relationship of Nick Solchuck and his father.

The protagonist is a nameless narrator who acts as a link between Nick and Mr. Solchuck. Throughout the short story, a reader can examine many similarities and differences between the /5(1). What makes work satisfying? Apart from a paycheck, there are intangible values that, Barry Schwartz suggests, our current way of thinking about work simply ignores.

It's time to . Man is a product of his environment.

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This has held true since the beginning of man's existence. In the short story "The Broken Globe" by Henry Kreisel, it especially holds true. Man's beliefs can be attributed to the environment around them. The protagonist in this story, Nick Solchuk, grew up in an uneducated farming environment.

Broken snow globe? We can often replace the glass, liquid, and confetti or snow and rebuild the globe for a small charge, preserving your memories forever.

The broken windows theory is a criminological theory that visible signs of crime, anti-social behavior and civil disorder create an urban environment that encourages further crime and disorder, including serious crimes. The theory thus suggests that policing methods that target minor crimes such as vandalism, public drinking and fare evasion .

Barry Schwartz: The way we think about work is broken | TED Talk